I guess I didn't research enough about the RR's this week... but I was kinda super excited for my trip today. I was going to buy my girls their "Easter basket" fillers! Chocolate candies, pencils and mac n cheese! lol
So here was my scenario!
Buy $10 in Hershey's Candy and get $5 Register Rewards
Transaction #2 (((OPTIONAL)))
2 Pampers Jumbo Pack 2/$18, Mani Q $1.50 off = $6.75/ea ($4.25/ea after RR) + Receive $3 RR
Betty Crocker Conr bread mix, wag q = $.29/ea
Total B4 Coupons: $18.29
Coupons: $1.50 + $.70 = $2.20
RR Used: $5
Total ATer Coupons (OOP): $11.09
Gained: $3 RR
Heinz vinegar $1.99, on sale $.99, coupon $.50 = $.50
Easter Pencils 8/$1 = $1
Mac n Cheese, $1.29, $.69/ea (wag 1, limit 3) = $2.07
2 - Mars Easter eggs $.29/ea (I forgot the coupon)
Ziploc heafty $3.49, B1G1F (wag q), $1/2 = $1.14ea
Tuf paper towels $.99, wag q 2/$1 = $.50ea
Palmer 5oz peanut butter filled eggs $.99, wag q = $.79/ea
Total B4 Coupons: $ $16.10+tax
Coupons: $ 1 + .50 + 1.80 + 3.49 + 1.00 + .98 + .20 = $8.97
RR Used $3
Total ATer Coupons (OOP): $4.13
Food Stamps used: $14.23
Cash OOP: $15.37 ((I'm off by a few cents, but oh well!, YOU GET THE POINT!))
Or I was going to skip Transaction #2 and then I would have used the $5 RR towards Transaction #3 and only paid $2.13 for Transaction #3. That would bring my Total OOP to only $4.28 & Food Stamps to $13.94!! ((number may be wrong... I'm irritated))
So I was ready to go, ready to save over 60%!! I even left the house at 6pm, thinking we would just go in and out and put Vetty in bed by 8:15 at the latest! Plus I had a BambooPink conference call at 7pm. BUT NOO!!!
I didn't do transaction #2 anyways, just to save money money OOP and just wanted to go in and out. So when I pulled up to the cash register I did my first transaction but my RR did not print! I asked why and she said she didn't know and said she thinks we can only buy the ones here. I showed her that the ones I bought were "Hershey's" and were in the ".oz" limit. I asked her if the Catalina had paper, again she said she didn't know! So I told her well, which ones do I have to buy?! There was no RR tags up anywhere, so that took me a while to look at each bag or tag to see which ones fit the ounce limit!! Annoying....
So I said okay, I'll just go check again, and the ones there weren't in the "sale" were more, so my total was like $12 instead of $10 get another one of these. So the manager came, he walked me over to the beauty cash register ( I really don't like that, it's like they don't want other people to hear what's wrong... but I wouldn't want to make the other people wait!! IDK). So he returned the 3 bags and he added another $2.50 bag, but that only brought my total to $7.50, so I had to go get another bag! Then the cosmetic girl charged me and the manager said, here is her credit. So she told me the total and she said $2.80 or something. So I was like... what? And told her, no... that's not right Now I'm not going to get the RR's AGAIN! I had told him that I wanted to spend the $10 so I can get the $5 RR so I can buy the other items. Why did he just give me credit?! So I asked her if I would get them? She said I should, but she didn't know. So I paid with Food Stamps and my total was $.80?! What?? I asked why $.80, I should be charged tax with Food Stamps! She agreed, and then I didn't get my RR's .................
So... the cashier understood and just returned everything again and then my total came out to $15.80 - Food stamps and she charged it and I got $5 RR! Finally. ((Mind you she had a mediocre look and no concern or pepp in her step... turn off))
So I was a little bit relieved and asked her if she wouldn't mind checking me out or if I had to go back to the "regular" line. She said, "I-can-check-you-out-here" Robot sound! lol So I gave her the rest of my products, expecting great deals! Even after she scanned all the wag & mani coupons she told me the total.... $18.42 (or something like that... I left everything in the car because I think I'm going to just RETURN EVERYTHING!) I was like what? I asked her if all the coupons went through, she said "yeah." So I asked her if I could look at the recipet before I paid and she said "No" I was like what? I'm not going to pay if it's that much. I showed her my well-planned Shopping List and she was just looking at it like "What?" lol So I was like oh well. Then I gave her the $5RR and she asked me... did you buy more Hershey's? I was like, what? no? why? She said that the Register Rewards was only good towards the purchase of more CHOCOLATE! I was totally floored and re-read the ad and it didn't say that! I asked again to talk to the manager and he just looked annoyed and tired. I told him, I'm not trying to be smart or anything, but I'm a good planner & blogger and that I will be sharing this because I had planned to buy what I needed with the $5 off and without it I wouldn't want to pay another $15+ again. He just said that it's upto the "sponsor" to what to offer in the RR. It can be for store "credit" or a certain item. I told him I had never heard of that and that Walgreens should put that in their AD!
So... because I was tired and it was already..... guess what time it was?! It was 10 till 8pm! SO I just paid! I mean I didn't save anything! My total after the wag & mani coupons is $8... somewhere I was charged and extra $10!?! And then she didn't even put the rest of the stuff in my reusable bag! lol... I just grabbed the bags and walked out. (((I was nice the whole time and didn't raise my voice or anything)))
I was determined to see where the cashier went wrong (because I know it wasn't me?!) So I check off each item and each corresponding coupon. In the end there was one missing... the coupon for Palmer 5oz peanut butter filled eggs. I was charged regular price, $.99. Then....... I SAW IT! ((Wish I could show you a picture... maybe I'll ask Hubs to bring in the recipet when he comes home in an hour))
I was charged $8 for 8 Easter Pencils!!!
I was already in the car, I had the girls sitting down.... So I drove up to the front of the store and opened the door and asked a customer to tell the front cashier I need the manager. He came to the door and I told him I was over charged and if he could just give me the refund or do I have to get the girls down again? He asked what was it that you need?! So I told him I was charged $8 for 8 pencils. He said oh, well you would have to come in so I can see the pencils. ((There was no other pencils in the easter isle!)) And I asked, "I just bring the pencils? He said "No, you have to bring everything you bought so I can see your bags." I was like what?! OMG... He was there when I was checked out.
So I just left.... WHAT SHOULD I DO? YOUR THOUGHTS? SHOULD I CALL AND COMPLAIN?