So today, we had a great technician who check everything. He did find some issues and then said he would going to check the box. ((And supposedly we had the maintenance crew come out and replace some wiring the week before)) He came back and told us he found the problem. We had over 5 lines connected (non-professional) into our cable line! OMG! It's like having a 6th toe, you never thought it would happen to you. So.... we might not be very liked this holiday season. I feel so bad though. He said only two people on our block (including us) were paying for internet! :p He had three people walking out to the box even before he left so they are busted and he would going to send maintenance again to monitor the box for the next few hours.
Hopefully this will fix the problem and next time we have problems I will be asking them to go check the box first. There are so many good offers for internet right now and if you can't afford it why not just visit your local library! We did for a few days last year.
Thanks for hearing me out!
Photo credits - WebDonuts.com